Frequently Asked QuestionsFrequently Asked Questions

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How long will it take to receive my online purchase?

We ship orders within 24 hours of your purchase. Depending on your area, it can take anywhere from 2 days to 2 weeks. If you are in a rush, you may choose our express shipping option to have it guaranteed to be there within 5 business days. Our express option is only available to Canadian and US delivery destinations at this time.

How will my online order be packaged for shipping?

We ship all online orders in a stay-flat packs. Each order is wrapped in tissue paper and sealed with a mallybibs.com sticker. Each bib will include a hang tag which explains the product care instructions, features and a TO: and FROM: and message section, perfect for gift-giving!

If I buy a bib as a gift for someone else, how will they know it is from me?

All bibs are shipped with a hang tag that contains a spot where a "to:" and "from:" is entered when we fill out your order. During the checkout process you can specify the to-and-from if your purchase is being made as a gift! This way the gift-getter will always know who it is sending it to them. It's just that simple!

What is your delivery cost?

We have a flat rate of $5.95 for airmail orders within North America. Or you may choose to have your order sent expedited with a tracking number for $12.95, or expresspost with a tracking number for $18.95 if you're in a hurry. All of our international orders have a flat rate of $18.95 and are shipped via regular air mail.

What shipping method do you use?

Our online orders ship via Regular Post.

Do Mally Bibs stain?

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No, we've done numerous stain tests on all colors of leather that we use. As long as you follow our care instructions, they will not stain, guaranteed!

Do you make bibs for older children or adults?

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Our concept is perfect for handicapped children and even seniors! We are planning on adding this to our online ordering system soon. In the meantime, you may contact us with any requests through our  contact form.

How often do you design new bibs?

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At mallybibs.com we are constantly innovating! At this time, we add new designs annually, around August. All of our new designs are based on current trends and top customer requests. If you have a design suggestion, we would love to hear! Please fill out our 

contact form

  to share your ideas with us!

I love the motorcycle bib, but I want it in pink for my little girl! Can this be done?

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Absolutely! It's because of requests like this that we added our

custom design studio!

Any of our bib designs can be made in any of our color combinations. It's the perfect way to design a unique bib as a gift, which even includes a special 'custom designed for you' label!

Where does the name Mally Bibs come from?

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'Mally' comes from the name Malia, who at 10 months was the inspiration for the design of a better baby bib.

Why should I buy the original?

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Our leather bibs are not only the original, but we believe they are the best. We strive to ensure that our quality is the best that it can be, and we will only sell our products once they have passed our strict quality control testing.

What is your return policy?

We want you to be completely satisfied with your purchase! For further information on returns, please see 

returns & exchanges page.

 

Is shopping on this website secure?

Absolutely! mallybibs.com features Secure Socket Layer encryption technology, which renders information unreadable if anyone should attempt to intercept it.

What is your privacy policy?

Any personal information filled out on any of our online forms will be kept completely confidential. We will never share any of your information with any other party. At Mally Bibs, we believe in your privacy and in the confidentiality of the information entrusted to us. For complete information on our privacy policy, please click 

here.

 

What methods of payment do you accept?

We accept VISA and MASTER CARD


Photos by Revival Arts Studio, specializing in modern children, family + wedding photography :: www.revivalartsstudio.com
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